The large variety of product models required by customised markets implies lot size reduction. This strongly affects manual-based production activities, since workers need to promptly adapt to the specifications of the next model to be produced. Completion times of manual-based activities tend to be highly variable among workers, and are difficult to estimate. This affects the scheduling of those activities since scheduling precision depends on reliable estimates of job completion times. This paper presents a method that combines learning curves and job scheduling heuristics aimed at minimising the total weighted earliness and tardiness. Workers performance data is collected and modelled using learning curves, enabling a better estimation of the completion time of jobs with different size and complexity. Estimated completion times are then inputted in new scheduling heuristics for unrelated parallel workers, equivalent to machines in this study, created by modifying heuristics available in the literature....
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Anzanello et al. (2009) studied this question.
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