Why the study?
Understanding telehealth utilization, effectiveness, and how social determinants of health influence access is essential for promoting equitable chronic disease care in diverse populations.
How do social determinants of health influence telehealth utilization and patient experiences among individuals with hypertension and/or diabetes?
Population
3,009 survey respondents with hypertension, diabetes, or both in the United States
Comparison
Participants with diabetes only vs hypertension only vs both conditions
Design
Cross-sectional survey analysis
Key result
Overall telehealth utilization was 43.9% among patients with hypertension and/or diabetes, with the comorbid group showing the highest utilization and reliance on phone-only visits.
Authors
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Comorbid patients show highest telehealth use despite greatest SDOH burden; leaves open whether phone reliance improves equity or signals unmet needs.
Cross-Sectional (n=3,009)
How do social determinants of health influence telehealth utilization and patient experiences among individuals with hypertension and/or diabetes?
Patients with both hypertension and diabetes have the highest telehealth utilization but rely disproportionately on phone-only visits and face greater social determinants of health barriers.
Chen et al. (2026) conducted a cross-sectional in hypertension and/or diabetes (n=3,009). Telehealth was evaluated on Telehealth utilization. Overall telehealth utilization was 43.9% among patients with hypertension and/or diabetes, with the comorbid group showing the highest utilization and reliance on phone-only visits.