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July 30, 2026Journal of Occupational and Organizational PsychologyOpen Access

Silence hurts more among the entitled: Psychological entitlement amplifies the costs of workplace silence

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Authors

WTWei‐Gang TangCVChristian Vandenberghe

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Overview

Randomized trial examines psychological entitlement's effect on workplace silence responses, suggesting significant implications for employee engagement.

Key Points

  • This research investigates how supervisor-directed silence impacts employee engagement and commitment, particularly among entitled individuals.
  • Conducted a multi-wave, multi-source study of public sector employees (N=422).
  • Assessed the impact of supervisor-directed improvement-oriented silence on employees' felt responsibility and subsequent social exchange responses.
  • Analyzed data to determine the interaction between psychological entitlement and the effects of silence.
  • SDIO silence reduced employees' felt responsibility, leading to decreased affective commitment (p<0.05).
  • Weakened emotional job engagement observed in response to SDIO silence, particularly among entitled employees.
  • Promotive voice was significantly lower in employees with high psychological entitlement due to the effects of SDIO silence.

Cite This Study

Tang et al. (2026) studied this question.

synapsesocial.com/papers/6a6af50460e2b924d3ea08d0https://doi.org/10.1111/joop.70151
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