Union Responses to Restructuring and the Growth of Contingent Labour in the Irish Telecommunications Sector

This article explores union responses to subcontracting in the context of the Irish telecommunications sector. Through a longitudinal case study the development of strategy is traced over a number of years as the union moved away from a policy of exclusion towards one of engagement. As the findings show, a three-tiered approach brought successes in terms of the retention and recruitment of workers on non-standard contracts. Yet this brought tensions over the role of the union in the regulation of the subcontracting process.