Utility costs: a survey of Swiss office buildings

Purpose – The purpose of this paper is to examine the utility costs in Swiss office buildings. Owing to their high amount, as well as from an ecological perspective, the utility costs of a building are a relevant aspect of facility management. Against this backdrop the provision of utilities and waste disposal of buildings must be optimized. Benchmarking is an important instrument in this effort. On the one hand, it requires indictors and on the other, it requires knowledge of how they can be influenced (relevant cost drivers).