The Role of Leadership Styles in Organizational Citizenship Behavior

Leaders are thought to be the most important part of any organization as they show the ways for individuals by directing organizational activities toward a mutual goal. As organizations face new obstacles in creating a profitable place within relentless markets filled to the brim with ambitious individuals, skilled leaders are one of the primary links necessary for surmounting the aforementioned challenges. The research is set to observe the relationship between leadership styles and organizational citizenship behavior in family enterprises located within Bosnia and Herzegovina; these are enterprises that are typically sorted into small and medium-sized enterprises in these lands. The analysis was conducted between transformational and transactional leadership styles and their effect on organizational citizenship behavior and its five dimensions with a sample size comprising one hundred and eighty-eight (188) respondents. In other words, the contributions are meant to reflect the appropriate behavioral patterns to attain Organizational citizenship behaviors through the correct leadership styles. However, they are meant to be curated towards the region. The most lacking dimensions must be accurately targeted to have the largest effect. Additionally, theoretical implications exist in the same manner as practical but broader and more academic sense. In the case of this study, the primary dimensions uncovered to be the strongest and weakest contributors to the development of organizational citizenship behavior are sportsmanship and conscientiousness. Quantitative data were analyzed through Statistical Package for Social Sciences (SPSS). The research demonstrated that leadership styles contribute in unison to the increase of organizational citizenship behavior. The findings revealed significant relationships between Organizational Citizenship Behavior (Altruism, Courtesy, Sportsmanship, Conscientiousness, Civic Virtue ) and two leadership styles. The research outcomes give greater depth to the related disciplines and future studies.