The main purpose of this article is to demonstrate a unified queue length formula for the BMAP/G/1 queue with generalized server vacations. We also present two unified formulas; one for the distribution of the workload, and the other for the joint distribution of the queue length and the remaining service time. Some factorizations, which are previously known for M/G/1 queues with vacations and for MAP/G/1 queue with multiple vacations, are now recast in this new framework. Further, based on these formulas, we provide general recursions for the performance measures of interest.
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Chang et al. (2002) studied this question.
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