New Modes of Control Within the Public Sector

In the UK the management and organisation of the public sector has been undergoing dramatic changes for over a decade now. The organisational change processes include privatisation (eg. of what were the public utilities), deregulation (eg. of bus transport), competitive tendering (for both professional and non‐professional services), the creation of internal markets (eg. within the National Health Service), and managerial devolution (eg. Local Management in Schools, the Executive Agencies). Among the new management practices which have been actively promoted we can include profit centre management, performance management, quality assurance, business planning and 'culture management'.