The proliferation of the use of e-mail and texting has created some ethical dilemmas for family counselors. Although e-mail can expand and encourage communication, it is not problem free and, in fact, can pose problems. There are issues with privacy, confidentiality, and maintaining an appropriate professional relationship. Family counselors should be aware of the promises and pitfalls in using e-mail and related technologies.
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Bradley et al. (2009) studied this question.
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