There is an unbridgeable gap between the logic of business management and the laws of the creative world. The art of managing a creative group is to ensure that the conditions are as conducive to good work as they can be, and only then to apply the rules of efficiency. For efficiency is the enemy of originality and it can smother talent, which is of its nature nonconformist… this is a lesson which the McKinseys of this world will not learn, and perhaps cannot learn!Sir Dennis Forman Chairman Granada Television (1974–1987)
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Winston Fletcher (1990) studied this question.
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