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October 1, 2011Operations Research

Wait-Time Predictors for Customer Service Systems with Time-Varying Demand and Capacity

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RIR.N. IbrahimLondon School of Business and ManagementWWWard WhittColumbia University

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Ibrahim et al. (2011) studied this question.

synapsesocial.com/papers/6a700b63ac440176ef28b200https://doi.org/10.1287/opre.1110.0974
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Also Consider

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