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The impending regulatory issues that pave the way for a more competitive electric utility market have prompted most utilities to search for new or improved ways of ensuring that their services are reliable and cost effective. This paper describes how Garland Power and Light (USA), a medium-sized municipal electric utility serving a population of about 200,000 and a customer base of about 70,000, has chosen to take a proactive path and is equipping its substations with distribution automation tools for power quality monitoring and better control of restoration techniques during outages.
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K. Ghoshal (1997) studied this question.
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