Notes that Australian businesses are continually being expected to respond to changes in the economy brought about by alterations to government policies. Suggests that those industries which survive and flourish will need to have in place a process for responding to change. Points out that continuous improvement (CI) was identified in a recent Australia/New Zealand manufacturing survey as the most important manufacturing enhancement process currently available. In 1997, an Australia-wide study of CI in manufacturing was initiated by a benchmarking survey examining the CI activities of medium to large manufacturing firms. Reports on selected findings of the survey and presents an analysis by industry sector of the firms’ main motives for CI, content in the CI process, support for CI and problem-solving tools used to support CI. Initial findings indicate that there are no significant differences between manufacturing organizations in different Australian states. However, significant differences were found on comparing different industry sectors.
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Chapman et al. (1997) studied this question.
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