Effectiveness of Arbitration in Construction Projects in Palestine

Arbitration is widely acknowledged as the prevailing and preferred method for resolving disputes within the construction industry. The objective of this study was to assess the effectiveness of arbitration within the Palestinian construction industry (PCI), with a particular focus on its procedural aspects, financial implications, and duration. Given the nature of this investigation, a questionnaire survey was utilized to collect data from the contractors, consultants, and arbitrators who were participants in the study. The researchers also conducted a comprehensive literature review encompassing scholarly journal articles and conference papers. The results of the study provide evidence that arbitration works well in the Palestinian construction sector (PCI). When compared to a written process, arbitration's shorter duration and lower cost make it a preferable choice for settling disputes. Arbitration is useful because of the trustworthiness and adaptability it is thought to offer. The fact that arbitration rulings may be easily enforced is another proof that their outcomes are recognized and followed. These results demonstrate the favorable influence of arbitration in the PCI, providing an efficient and reliable process for conflict resolution, while it is important to keep in mind that unique contextual circumstances should be taken into account. The discourse pertaining to the characteristics of conflicts within the Palestinian construction industry (PCI) was not adequately examined. This study aims to provide a significant contribution to the existing academic literature on arbitration in the Palestinian construction industry (PCI). The present finding has significant practical implications, indicating the recommendation to shift from a document-centric approach to one that integrates participatory methods.