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Student life is seemingly a web of interrelated activities and experiences. This article examines which aspects of a student's educational experience are more important in influencing student satisfaction. The findings suggest that “student centeredness” and “instructional effectiveness” are key determinants of how satisfied a student is with his/her overall educational experience. Implications are included that should help universities enhance student satisfaction and student retention.
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Kevin M. Elliott (2002) studied this question.
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