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From 1979, successive Conservative governments were determined to introduce private sector management approaches into the delivery of public services. This article reviews the managerial and structural changes since 1979 and proposes an initial typology through which to interpret them. The article concludes by raising issues concerning how far these changes have reflected or diluted the Government's policy objectives and how far the changes have been to the benefit of the various stakeholders involved in the provision of public services.
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Wilson et al. (1996) studied this question.
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