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Key points Lean methods can give rich insights: Even a few, short sessions with a handful of users can generate useful inputs for a user‐centric design process. Design for beginners: An interface that supports novices will also support experts. Keep it simple: Focus on functionality that supports core search and discovery tasks. Popular or high‐value features should have prime position and rarely used or low‐value features should be hidden or removed. Visual cues are important for usability, as is balancing the visual space.
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Fallas et al. (2017) studied this question.
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