Performance issues and outages in IT systems have significant impact on business. Traditional methods for identifying these issues based on rules and simple statistics have become ineffective due to the complexity of the underlying systems, the volume and variety of performance metrics collected and the desire to correlate unusual application logging to help diagnosis. This paper examines the problem of providing accurate ranking of disjoint time periods in raw IT system monitoring data by their anomalousness. Given this ranking a decision method can be used to identify certain periods as anomalous with the aim of reducing the various performance metrics and application log messages to a manageable number of timely and actionable reports about unusual system behaviour. In order to be actionable, any such report should aim to provide the minimum context necessary to understand the behaviour it describes.
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Veasey et al. (2014) studied this question.
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