This scoping review explores the transformative role of digital platforms in Human Resource Management (HRM) across various sectors. The rapid advancement of digital technologies, including Artificial Intelligence, cloud computing, and digital collaboration tools, has significantly reshaped traditional HR practices such as recruitment, training, performance evaluation, and employee engagement. By synthesizing findings from recent articles, this review highlights how advanced stages upgrade effectiveness, move forward decision-making, and cultivate more personalized representative encounters. Also, the review recognizes challenges related to innovation selection, information protection, and workforce. The examination reveals sector-specific variations in the implementation and impact of digital HRM solutions, underscoring the importance of tailored strategies. This study provides valuable insights for HR practitioners and organizations aiming to leverage digital platforms to optimize human capital management, drive organizational agility, and maintain competitive advantage in a digitally evolving business environment.
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Kumarakulasingam Brasanan (2025) studied this question.
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