The implementation of an online procurement system has never been easy due to the barriers created by the different hardware/software, diverse corporate culture and varying users’ skills of interacting with IS/IT. Recent development in knowledge management technology may help alleviate the problems associated with the implementation of an online procurement system. This paper explores how knowledge management technology may be incorporated into the framework of an online procurement system to enhance its effectiveness and efficiency.
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Hsieh et al. (2002) studied this question.
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