The ORION project

O bsolete and rigid business processes have rendered many large organizations inefficient and inflexible. In fact, many of the recent problems of inflexibility and turmoil in large corporations can be attributed to the complexities and pathologies of size and outdated processes. In an attempt to acquire strategic and competitive advantage, many large organizations are searching for organizational simplicity. Organizational simplicity can be reintroduced to complex organizations through a radical reengineering of their business processes. The radical reengineering of business processes, commonly referred to as business process reengineering (BPR), has been the subject of several recent articles and books [3-6, 8, 9].