Managing Our Human Resources: A Review of Organisational Behaviour in Sport

Human resources, which are critical to organisational effectiveness, must be effectively managed. Human resource management relies on the ability to explain and predict organisational behaviour (OB), which is the attitudes and behaviours of individuals and groups in the organisation; their satisfaction, commitment, performance, and so on. OB research is directed toward identifying the determinants of these attitudes and behaviours, and further outcomes including organisational effectiveness. This paper examines what we know about OB in sport, according to the nature of the research conducted (variables, analyses, contexts, research methods). A conceptual model of the relationships among work environment factors, as determinants of OB, and important affective and behavioural outcomes at the individual and group levels, is presented. The model provides a framework for an extensive review of OB research in sport, and encourages discussion about the trends and gaps in our knowledge of OB and human resource management.