Answers are grounded in this paper and cite their sources.
Albert C. Hyde, The Proverbs of Total Quality Management: Recharting the Path to Quality Improvement in the Public Sector, Public Productivity & Management Review, Vol. 16, No. 1 (Autumn, 1992), pp. 25-37
No takes yet. Share an insight, caveat, or question.
Albert C. Hyde (1992) studied this question.
Synapse has enriched 10 related papers. Consider them for comparative context: