Two self-management methods, self-time logging and data plotting, as well as feedback concerning lost potential customers-were investigated alone or in combination to decrease tardiness in the owner/operator of a small business. Results showed decreases in tardiness for all methods, however, lost potential customer recording, when combined with data plotting, produced the largest decrease. Minimal organizational time and money were expended and follow-up data revealed sustained punctuality by the owner/operator.
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Gaetani et al. (1983) studied this question.
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