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January 1, 2002Total Quality Management

The long and winding road: The evolution of quality management

Josephine Yong Adrian Wilkinson

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Abstract

(2002). The long and winding road: The evolution of quality management. Total Quality Management: Vol. 13, No. 1, pp. 101-121.

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Yong et al. (2002) studied this question.

synapsesocial.com/papers/6a70f042febe604dd709b1dc https://doi.org/10.1080/09544120120098591

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