Strategies of manufacturing flexibility, manufacturing performance measures and organizational performance: an empirical investigation

Presents a study which seeks to add to the body of knowledge that relates strategies to organizational performance. Examines the role of manufacturing performance measures to evaluate managers’ performance for firms pursuing strategies of manufacturing flexibility. Proposes that enhanced performance will be associated with the interaction between manufacturing flexibility and use of manufacturing performance measures. Sets out the results of a survey of 37 organizational units to provide support for this proposition. Concludes that the performance of entities that had a high degree of manufacturing flexibility were positively associated with the extent to which managers were evaluated using manufacturing performance measurements.