Restoring trust after banks crisis: the Israeli case study

This article seeks to further understanding of the primary role of trust repair after the Israeli banks crisis of 1983. Israel provides dramatic example of a country that experienced a severe banking crisis. Through the lens of qualitative historical analysis, the article analyses trust transgression of the Israeli banks crisis, as well as trust repair strategies. The analysis reveals a severe trust crisis in the banking sector characterised by integrity violations and deceptions. Lessons from the analysis are valuable to understand the importance of timely, transparent, and consistent intervention after a crisis.