This research focuses on the possible success factors of e-government in Poland. The purpose of this research was to identify success factors for adopting e-government in this country. The paper continues as follows. Firstly, the paper clarifies the concept of e-government and reviews success factors of e-government proposed by various authors in literature. Secondly, the success factors for adopting e-government in Poland are identified and the model of success factors is proposed. This model embraces the four categories of success factors. They are: economic, socio-cultural, technological and organizational. All the factors are considered in three stages: (1) ICTs access -reflecting technical and economic accessibilities of ICTs, (2) ICTs competences -reflecting competences and awareness related to the use of ICTs, (3) ICTs use -reflecting actual usage of ICTs. The paper concludes with a discussion on research findings, implications, and avenues for further research. This work contributes to extant research by showing a holistic approach to the success factors for adopting e-government, especially in transition economies.
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Ziemba et al. (2013) studied this question.
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