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RITA (Responsive InTeractive Advocate) is the vision for a computer software-based advocacy and companion service that brings together three elements: a 3D virtual avatar and conversational agent, an 'essence' repository for storage and organisation of various forms of information pertaining to the user, and an empathetic communication system that is capable of understanding and responding to the psychological, social and emotional needs of the individual user.Fundamentally, RITA represents substantial innovation in approach, functionality and quality in digital healthcare technology and future service provision as part of the long-term care revolution.
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Reeves et al. (2014) studied this question.
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