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January 1, 2002Communications of the ACM

Managing your total IT cost of ownership

Julie Smith David David Schuff Robert St. Louis

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Abstract

Though the TCO of end-user workstations can always be reduced by sacrificing end-user service, careful planning can reduce the costs without the sacrifice.

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Cite This Study

David et al. (2002) studied this question.

synapsesocial.com/papers/6a71a90afe4101aa97e0a4b3 https://doi.org/10.1145/502269.502273

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