This article aims to define a framework for establishing and sustaining a knowledge management initiative in a government setup. Recognizing the importance of managing knowledge in the emerging E-governance era, the article then presents the framework. While defining the framework, the authors draw heavily from their long professional association with government departments and the experience gleaned while implementing a similar initiative at the National Informatics Centre, Department of Information Technology, Government of India.
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Misra et al. (2003) studied this question.
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