The Influence of Emotional Intelligence and Knowledge Management on Student Attitude toward Implementation of Digital Identification System

Purpose-This study aims to identify the factors influencing the students' readiness to implement DIS in UNIMAS. It investigates the relationship between emotional intelligence and knowledge management in influencing attitude toward change. Method-The study collected 396 samples using an online survey method, and the data were analyzed with SPSS statistical software. Findings-The study results reveal that emotional intelligence and knowledge management have significant relationships with attitude toward change. Knowledge management is the most significant factor influencing UNIMAS students' attitude toward change compared to emotional intelligence. Limitations-This study was conducted in UNIMAS, Sarawak. The variety and quantity of the study sample are not diverse. The respondents of this study are limited to the students of UNIMAS, Kuching, Sarawak. Implications-The information in this study could contribute to the issues of attitude to change. The finding of this research provides a base and framework of emotional intelligence (EI) and knowledge management (KM) on attitude toward change. Besides, this study contributes to educators, lecturers, and other educationrelated staff that knowledge management is the key to implementing changes around the education premises.