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This study focuses on the leadership competencies associated with the communication aspect of motivating employees. Without motivation, employees do not use their skills, knowledge, or experience to improve their organizational performance. Therefore, having good leadership skills, such as communication skills, is critical for the employer to influence the employee's motivation to do the job. In addition, clear instruction can increase the motivation of employees, since they can do the job smoothly without errors. As a result, production increases, cost reductions due to lack of errors, and sales increase which leads to better performance.
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Jaafar et al. (2023) studied this question.
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