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February 1, 1996Total Quality Management

The impact of total quality management on firms' responsiveness: An empirical analysis

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MYMohamed A. Youssef

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Mohamed A. Youssef (1996) studied this question.

synapsesocial.com/papers/6a733253c757bd4228c3fa4chttps://doi.org/10.1080/09544129650035098
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