An increasing number of studies into the adoption and usage behaviour of e-commerce systems have focused on technology and situational characteristics. These past studies provide an understanding of the contextual factors offering a simple dichotomous measure rather than the manner of usage. This paper attempts to evaluate whether trust issues are the major obstacles to the growth of e-commerce in Jordan. A survey conducted for the study reveals that trust issues are major barriers to internet banking and e-commerce activities among consumers.
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Al-Khasawneh et al. (2010) studied this question.