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article Free Access Share on Creating usable e-commerce sites Author: Janice Anne Rohn Siebel Systems, Inc. Siebel Systems, Inc.View Profile Authors Info & Claims StandardViewVolume 6Issue 3Sept. 1998 pp 110–115https://doi.org/10.1145/324042.324046Online:01 September 1998Publication History 6citation2,107DownloadsMetricsTotal Citations6Total Downloads2,107Last 12 Months44Last 6 weeks5 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!
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Janice Rohn (1998) studied this question.
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