Answers are grounded in this paper and cite their sources.
Systematic review and meta-analysis evaluates readability of chatbot responses for patient education, highlighting implications for ophthalmological materials.
OBJECTIVE: Ophthalmological patient education materials (PEMs) are written at a reading level of grades 10.4-12.6, higher than the recommended 8th-grade level. This study quantitatively assesses the readability of large language model (LLM)-generated chatbot responses to patient queries, de novo PEM creation, and simplification of existing PEMs. METHODS: This systematic review and meta-analysis article was registered in PROSPERO (CRD420251123401). We searched Ovid MEDLINE, Embase, CINAHL, Web of Science, and Scopus (August 11, 2025). The primary outcome was readability, measured by the Flesch-Kincaid Grade Level (FKGL). Random-effects meta-analysis compared ChatGPT-generated PEM readability with existing control PEMs (i.e., clinician- or organization-authored websites, brochures, and clinical guidelines). A binomial test evaluated the proportion of studies achieving an 8th-grade reading level. Joanna Briggs Institute and Grading of Recommendations Assessment, Development, and Evaluation tools assessed risk of bias and quality. Seventeen studies (29.82%) included LLM(s) at or below 8th-grade reading level. Grade-level prompting significantly improved LLM-generated PEM readability. Risk of bias was low to moderate. Reasons for downgrading were inconsistency and imprecision. CONCLUSIONS: In the context of high heterogeneity and low certainty, it appears that LLMs do not produce ophthalmology PEMs that are more readable than existing materials.
No takes yet. Share an insight, caveat, or question.
Sachdeva et al. (2026) studied this question.
Synapse has enriched 8 closely related papers on similar clinical questions. Consider them for comparative context: