This paper describes active research on situation awareness (SA) as it applies to the power transmission and distribution (T&D) industry. Goal-Directed Task Analysis (GDTA) interviews were conducted with Specialist Reliability Analysis & Operation and Reliability Coordinator/System Operators from two large U.S. power companies to achieve a clear understanding of the power T&D domain. The resulting GDTA and lessons learned are presented.
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Connors et al. (2007) studied this question.
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