The information divide can evolve into unequal distribution of social resources and serious confrontation. Despite the most influential governmental authorities of the world are attempting to address the information divide phenomenon. The divide, however, still exists, and particularly in small and medium enterprises (SMEs) facing strong competition from large-scale enterprises during global recession in the pandemic period. This study, which is based on the viewpoint of profit earning, examines how SMEs can improve their ability to straddle an information divide effort using information communication technology (ICT) and policy supports. The findings and implications of this study provide insights for later research.
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Yu et al. (2021) studied this question.
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