An Empirical Investigation of Successful Enterprise Systems Stabilization and Production Support

In this paper a conceptual framework that examines the antecedents and consequences successful enterprise systems stabilization and production support and test its empirical validity. Top managements support, production strategy, education and training, vendor selection, business process reengineering, project team competence, high cost, change of management, and language barrier were applied as a antecedents and consequences to establish the theoretical foundation. An empirical test of the model is conducted. The results had shown that positive effects of all antecedents and consequences on successful enterprise systems stabilization and production support. Limitations of this paper for future studies and practice are presented at the end.