Employee perceptions of knowledge sharing: Employment threat or synergy for the greater good? A case study

As part of research undertaken at The Robert Gordon University in 1997–1998, staff at an international, upstream oil and gas company were surveyed to establish their perceptions and attitudes toward the concept of knowledge sharing. A positive attitude was displayed by respondents towards sharing knowledge with colleagues, with most viewing such a practice as being of benefit both to themselves and to the company. Respondents, particularly at management and professional grades, felt that their knowledge was under-utilized. The need to be able to quickly determine who within the company holds required information was expressed. Findings include that a knowledge-sharing facility, manual or electronic, would be beneficial in improving efficiency, reducing training or consultancy costs, and in bolstering an already enthusiastic team spirit.