Joan Saliskas has a Ph.D. in English from the University of Illinois. She spent several of her graduate years as a teaching assistant in the Division of Business and Technical Writing while Fran Weeks was Director of the division. Upon graduation, she spent one year as a Visiting Lecturer in the same division—after which she abandoned academe and joined a large hotel corporation as a "Documentation Specialist" in the Information Systems Division of their International Headquarters located in Washington, D.C. Thus her interest in computer jargon.
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Joan Saliskas (1984) studied this question.
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