Procedural justice and simulated policing: the medium and the message

Police organizations are increasingly utilizing social media and other forms of new communications technologies to communicate with the public in diverse and innovative ways. We have argued elsewhere that such communications constitute a new form of what O'Malley has referred to as “simulated policing”. Based on research interviews with police public relations professionals and an online survey of the public, this paper considers the relationship between procedural justice, new communication technologies, and the police–media–public intersection.