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July 1, 2000Total Quality Management

ISO 9000:2000 and the EFQM Excellence Model: Competition or co-operation?

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Abstract

(2000). ISO 9000:2000 and the EFQM Excellence Model: Competition or co-operation? Total Quality Management: Vol. 11, No. 4-6, pp. 657-665.

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Steve Russell (2000) studied this question.

synapsesocial.com/papers/6a75d21f73aee6431613ceb5 https://doi.org/10.1080/09544120050008039

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