Crisis intervention with families of servicemen missing in action

This study investigated reactions and processes in a crisis situation as well as experiences of those who engaged in crisis intervention activities. Thirty-two volunteers, who worked with 55 families of servicemen missing in action during the October 1973 Mideast war, described the families' reactions to the given situation as well as their own involvement. Reactions to crisis and expectations from the volunteers are described and discussed. Special scrutiny was directed at the volunteering phenomenon, and at the volunteers' motivations, needs, reactions, and conflicts.