Continuity of Care in Early Intervention Programs and Court Support Programs: Giving Voice to Service Recipients and Their Families

Studies of continuity of care (CoC) have largely been quantitative and have originated outside of Canada. This qualitative study examined CoC using verbatim transcripts of interviews with 45 clients and 22 family members of early intervention or court support programs in Ontario. Data were analyzed drawing on Dewa et al.'s (this volume) conceptualization of CoC, which has orderliness, and temporal and cross-sectional aspects. Our analysis revealed a high degree of convergence in clients' and families' perspectives regarding key features of each of the five dimensions, indicating that indeed all dimensions are important to clients and families.