This article introduces a model with the help of which the management of businesses can evaluate what kind of a role tacit knowledge plays in their organizations. At the beginning of the article basic elements from which an individual's competence is derived are described. After that the structure of the model is discussed. Four different systems, namely memory, communication, motivational, and situational systems, which all include numerous factors that affect tacit knowledge utilization in organizations are illustrated. The article ends with the introduction of the model and a brief speculation about its application possibilities in different work units.
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Kaj U. Koskinen (2003) studied this question.
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