Toward the Design of Robust Information Systems

:Current design approaches are not focused on yielding computer-based information systems which are robust to rapidly changing environments. The 1990s are bringing with them an increasing inter-organizational locus of information systems, a tighter coupling of information systems to strategic management, and an increasing turbulence of operational environments. In combination, these factors are making robustness under dynamic conditions a key effectiveness requirement of many large computer-based information systems. Coming from a strategic planning perspective, this paper explores the challenge of designing robust information systems and suggests some prescriptive guidelines for improving the process.