Many, if not most, social systems are trying to do things right, but are not doing the right things. Examples are drawn from transportation, health care, law and order, and education. In addition, it is argued that most corporations do not practice what they preach, and that such remedies as downsizing are dysfunctional and harmful to society.
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Ackoff et al. (2001) studied this question.
Synapse has enriched 2 closely related papers on similar clinical questions. Consider them for comparative context: