Evaluates initial emotional support in non-clinical settings, suggesting benefits for diverse users.
IA Emotions is a real-time audiovisual artificial intelligence platform conceived as a non-clinical first point of emotional support. It operates in a controlled Pre-Beta 1 phase. Beta 1 has not started and has no authorized start date. The experience is based on voice, visual presence, real-time responsiveness, authorized camera-based perception of apparent emotional cues, optional longitudinal memory, mobile-first access, operational readiness in 24 languages, structured user feedback, and data governance. This article presents IA Emotions as an interdisciplinary object of academic investigation across artificial intelligence, psychology, digital mental health, affective computing, human-computer interaction, applied ethics, and access policy. The platform is not proposed as a replacement for psychologists, psychiatrists, emergency services, or professional care, but as an artificial audiovisual presence for initial emotional support, aimed at welcoming, organizing subjective experience, supporting momentary regulation, and encouraging responsible referral when needed. The central thesis is that IA Emotions shifts the debate on AI in digital mental health from the limited question — “can a chatbot respond adequately to someone in distress?” — to a broader issue: how should an artificial audiovisual presence capable of listening, seeing, speaking, perceiving authorized non-verbal cues, and interacting in real time in emotionally sensitive situations be evaluated, delimited, and governed? The article argues that such systems require rigorous investigation regarding perceived presence, trust, anthropomorphism, dependency, audiovisual privacy, consent, data governance, intercultural robustness, sustainability, and the ethical boundaries between initial emotional support and professional care.
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João Carlos Orquiza (2026) studied this question.
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